How Does American Express Support Cardholders' Mental Health During Financial Stress?
Last updated on 19th Sep, 2024, by Belinda R. Martin for UsbizWorld
Understanding Cardholders' Needs
American Express recognizes that financial stress can take a toll on mental health. Therefore, it offers personalized support to cardholders facing difficulties. Through empathetic customer service representatives, it listens attentively to concerns.
Providing Resources and Assistance
American Express provides resources to help cardholders cope with financial stress. This includes educational materials on budgeting and debt management. Additionally, it offers financial counseling services, connecting cardholders with professionals who can provide guidance and support.
Promoting Wellness and Resilience
Beyond financial assistance, American Express promotes overall wellness and resilience. It partners with mental health organizations to raise awareness and reduce stigma. Through initiatives like wellness webinars and mindfulness programs, it empowers cardholders to prioritize their mental health during challenging times.
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